Healthcare Administrative Support (804) 258-0390

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Healthcare Administrative Support (804) 258-0390

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Welcome to Administrative Services

Ascend Revenue Services offers a range of virtual administrative support services tailored to meet the unique needs of healthcare professionals and small practices. From managing daily and after-hours calls to processing medical record requests, verifying insurance, and scheduling appointments, our dedicated team works diligently to streamline workflows and enhance operational efficiency.


In addition, Ascend, provides healthcare consulting and professional coaching services focused on personal and career development for healthcare professionals. Whether you're a provider navigating growth, a team member seeking advancement, or a practice owner looking to strengthen leadership, our consulting and coaching sessions deliver actionable strategies, clarity, and confidence.


At Ascend, we don’t just support your practice — we transform your people.

Administrative Support Services

Patient Registration and Intake

Insurance Verification and Authorization

Patient Registration and Intake

Ascend Revenue Services can collect patient demographics, insurance information, send and confirm the completion of paperwork to facilitate a smooth patient registration process prior to attending their appointments.

Appointment Scheduling

Insurance Verification and Authorization

Patient Registration and Intake

Ascend Revenue Services can manage scheduling appointments for patients, coordinating with healthcare providers' availability and patient preferences.

Insurance Verification and Authorization

Insurance Verification and Authorization

Insurance Verification and Authorization

Ascend Revenue Services can verify patients' insurance coverage and obtain necessary authorizations for medical or behavioral health services, ensuring that providers can deliver care without delays.

Provider Education and Training

Part Time Live Answering Service

Insurance Verification and Authorization

Ascend provides training to healthcare providers and staff on topics related to ketamine psychotherapy, telephone & office etiquette,  many EMR system i.e AthenaOne, Tebra and other healthcare systems. YES, that too!

Customized Patient Forms

Part Time Live Answering Service

Part Time Live Answering Service

Ascend offers the creation of tailored patient forms for healthcare providers. Our team collaborates closely with providers to develop customized forms that streamline patient intake processes, ensure accurate documentation, and enhance the overall patient experience.

Part Time Live Answering Service

Part Time Live Answering Service

Part Time Live Answering Service

Ascend Revenue Services is dedicated to providing support to healthcare providers around the clock. In addition to our standard business hours, we offer after-hours answering services for clients. Our professional team is available during and after hours to answer calls, address urgent inquiries, and provide support, ensuring that our clients receive uninterrupted assistance and peace of mind, even outside of regular business hours.

Professionalism is more than a role — it's rooted in Etiquette.

Healthcare professionalism starts with mastering the essentials of etiquette — from how we communicate to how we present ourselves.  

Team Work Shop: Workplace Etiquette is Now Available Virtual or In-Person!!

Team Work Shop: Workplace Etiquette is Now Available Virtual or In-Person!!

Team Work Shop: Workplace Etiquette is Now Available Virtual or In-Person!!

Team Work Shop: Workplace Etiquette is Now Available Virtual or In-Person!!

Team Work Shop: Workplace Etiquette is Now Available Virtual or In-Person!!

Team Work Shop: Workplace Etiquette is Now Available Virtual or In-Person!!

Transform Your Team from the Inside Out!

Coaching Solutions for Confident, Capable Healthcare Staff

At Ascend Revenue Services, we don’t just optimize your operations — we develop the people behind them. Led by Cadria Spencer Hopson, our Personal & Career Development Coaching for Healthcare Professionals, are designed to support healthcare staff in both career growth and personal development. From mastering the essentials of healthcare etiquette, boosting leadership confidence, to improving communication, time management, and emotional intelligence, Cadria provides the tools your team needs to thrive.


Whether through one-on-one coaching or group sessions, we help your staff Ascend — so your practice can too.

Services can be delivered as 1:1 sessions, group coaching, or staff workshops, either virtually or on-site! 


For group coaching or staff workshops please contact Ascend for group pricing for both  virtually or on-site requests.  

Ascend Transforms

Workplace Etiquette in Healthcare

Workshop Overview:

In healthcare, how you show up matters just as much as what you do. This dynamic workshop helps healthcare professionals build stronger workplace relationships, communicate with clarity, and create a culture of respect in fast-paced clinical settings.

Whether you're new to the field or looking to reset team dynamics, this session offers real-world tools to improve interactions across all roles—from front office to clinical staff.

What You’ll Learn:

  • The 5 Core Pillars of Workplace Etiquette in Healthcare
  • Navigating difficult conversations with emotional intelligence
  • Professional boundaries with patients, peers, and supervisors
  • Respectful communication styles in high-stress environments
  • Punctuality, appearance, tone, and teamwork expectations
  • How etiquette shapes your professional brand and career growth

Who Should Attend:

  • New Hires and Team Members Needing a Refresher.
  • Front Desk & Administrative Staff
  • Clinical Staff
  • Office Managers & Supervisors


Format Options:

2 hour - 4 hours live session (virtual or in-person)

Includes: workbook, role-play scenarios, mini appropriate attire fashion show, and Q&A.

Ascend Team Works

Personal & Career Development for Healthcare Professionals

Emotional Intelligence & Workplace Readiness

Emotional Intelligence & Workplace Readiness

  • Workplace Etiquette
  • Improving workplace mindset and professionalism
  • Navigating workplace change and stress
  • Coaching on self-awareness and adaptability
  • Confidence-building for new or underperforming employees

Administrative & Operational Skill Coaching

Emotional Intelligence & Workplace Readiness

  • Time management and workflow organization
  • Practice management fundamentals (great for front office and billing teams)
  • Credentialing & billing process understanding
  • SOP (standard operating procedures) training & optimization

Leadership & Team Development Coaching

  • Emerging leaders coaching
  • Supervisor/manager confidence building
  • Conflict resolution and communication coaching
  • Team dynamic and accountability coaching

Professional Styling for Healthcare Providers

Transform your presence through polished, workplace-appropriate attire. From scrubs to business casual, we guide providers, clinicians, and support staff in choosing clothing that reflects professionalism, comfort, and personal style all while aligning with healthcare industry standards. 

Transform

Professional Growth & Career Coaching

Professional Growth & Career Coaching

  • Individual goal-setting sessions
  • Career path mapping within the company
  • Coaching through promotions, transitions, or role clarity
  • Entrepreneurship
  • Burnout prevention and balance strategies

Administrative Solution, Awaits!

Administrative Support Assessment: 60mins.

$250.00
Pay with PayPal or a debit/credit card

This focused, one-on-one session is designed to evaluate the current state of your administrative operations and identify areas for immediate improvement. You’ll receive tailored recommendations to streamline workflows, boost efficiency, and support long-term growth. 


Elevate your healthcare operations with Ascend Revenue Services Today, by scheduling your virtual Administrative Support Assessment, Now! 

Contact Ascend Today

Questions... One hour. One session. Real Solutions.

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Your Partner for Healthcare Administration Excellence. 

Ascend Revenue Services

Email: support@AscendRevenueServices.com Tele: (804) 258 – 0390

Hours

Mon

09:00 am – 07:00 pm

Tue

09:00 am – 07:00 pm

Wed

09:00 am – 07:00 pm

Thu

09:00 am – 07:00 pm

Fri

By Appointment

Sat

By Appointment

Sun

Closed

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