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Healthcare Operations Support (804) 258-0390

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Healthcare Operations Support (804) 258-0390

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Privacy Notice

Effective Date: 03/04/2024

Revised: 05/22/2026

 Ascend Revenue Services, LLC. (“Ascend,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard information obtained through our website, forms, workshops, consultations, and services. 

Information We Collect

We may collect the following types of information:

A. Website Visitors

  • Name, email address, and contact information submitted through forms
  • IP address, browser type, device information, and usage data (via cookies or analytics tools)

B. Clients and Their Staff

  • Business and practice details (e.g., NPI numbers, tax IDs, practice addresses)
  • Provider and staff information (e.g., full names, licenses, credentials, CAQH data)
  • Insurance enrollment documents and supporting credentials
  • Billing and payment information

We collect this information through intake forms, secure file transfers, direct communications, and third-party integrations with tools such as CAQH, Availity, and payer portals.

How We Use Your Information

We use your information to:

  • Provide administrative, billing, credentialing, consulting, and workforce development services
  • Communicate regarding appointments, workshops, support requests, and service updates
  • Submit documentation to payers or credentialing entities on behalf of clients
  • Improve operational efficiency and website functionality
  • Provide business protection and educational insurance-related consultations
  • Comply with legal, contractual, or regulatory obligations

SMS & Electronic Communications

By providing your phone number to Ascend Revenue Services, you consent to receive calls, emails, and text communications related to appointments, scheduling, service updates, workshop information, account notifications, and operational communications. Message and data rates may apply. Consent to receive text messages is not required as a condition of purchasing services. Clients may opt out of text communications at any time by replying STOP. 

Cookies & Website Analytics

 Our website may use cookies, analytics tools, and similar technologies to improve website functionality, understand visitor engagement, analyze traffic patterns, and enhance user experience. Users may adjust browser settings to disable cookies; however, some website functionality may be affected. 

Information Sharing

We do not sell or rent your personal information. We may share data with:

  • Health insurance payers and credentialing entities (on your behalf)
  • Business tools and platforms we use to manage services (e.g., billing software, secure file storage)
  • Regulatory or legal entities if required by law

 All third-party vendors we use are required to maintain the confidentiality and security of your information. 

Data Security

Ascend implements reasonable administrative, technical, and physical safeguards designed to protect confidential information from unauthorized access, disclosure, misuse, or loss. While no method of transmission or storage can be guaranteed 100% secure, we strive to utilize industry-standard practices to safeguard client information. 

Virtual Services Notice

Ascend Revenue Services primarily provides virtual administrative support, consulting, training, coaching, and operational services to clients across multiple states. Service availability may vary based on licensing, regulatory limitations, or service-specific requirements. 

Financial & Insurance Information Disclaimer

Information shared through Ascend regarding life insurance, annuities, business protection, retirement concepts, or financial strategies is intended for educational and informational purposes only and should not be interpreted as investment, tax, legal, or financial advice. Insurance products and related services may be subject to underwriting approval, policy limitations, carrier guidelines, and applicable state regulations. 

Your Rights & Choices

You may request to:

  • Access information maintained by Ascend
  • Correct inaccurate information
  • Withdraw consent to certain communications when legally permitted

Requests may be submitted directly to Ascend using the contact information below.


 

Data Retention

Ascend retains records only as long as necessary to fulfill operational, legal, regulatory, or contractual obligations. Information no longer required may be securely deleted, destroyed, or archived in accordance with reasonable business practices.

Policy Updates

Ascend reserves the right to update this Privacy Policy at any time. Updates will be reflected by revising the revised date listed above.


Contact Us

For any privacy-related questions or concerns, please contact us at:

support@AscendRevenueServices.com

Tele: (804) 258 - 0390

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