Privacy Notice

Ascend Revenue Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Notice explains how we collect, use, store, and protect your information when you visit our website or engage our services.

We may collect the following types of information:

A. Website Visitors

• Name, email address, and contact information submitted through forms
• IP address, browser type, device information, and usage data (via cookies or analytics tools)

B. Clients and Their Staff

• Business and practice details (e.g., NPI numbers, tax IDs, practice addresses)
• Provider and staff information (e.g., full names, licenses, credentials, CAQH data)
• Insurance enrollment documents and supporting credentials
• Billing and payment information

We collect this information through intake forms, secure file transfers, direct communications, and third-party integrations with tools such as CAQH, Availity, and payer portals.

We use your information to:

• Provide credentialing, billing, and administrative services
• Communicate with you about account status, updates, or support
• Submit documentation to third parties (e.g., payers, credentialing bodies)
• Improve our website and services
• Comply with legal or regulatory obligations

We do not sell or rent your personal information. We may share data with:

• Health insurance payers and credentialing entities (on your behalf)
• Business tools and platforms we use to manage services (e.g., billing software, secure file storage)
• Regulatory or legal entities if required by law

 All third-party vendors we use are required to maintain the confidentiality and security of your information. 

We implement industry-standard administrative, physical, and technical safeguards to protect your data. This includes secure storage, encrypted transfers, and strict access controls. Only authorized personnel can access client files and credentials.

You have the right to:

• Request access to your personal or business data we hold
• Ask us to correct or delete inaccurate or outdated information
• Withdraw consent to data processing (when applicable)

To exercise any of these rights, please contact us directly.

We may update this Privacy Notice occasionally to reflect changes in our operations or legal requirements. When we do, we will revise the “Effective Date” at the top of this page. 

For any privacy-related questions or concerns, please contact us at:

support@AscendRevenueServices.com

Tele: (804) 258 - 0390